24/7 Virtual Health Care Access myvirtualdoctor is your go-to online healthcare companion! Offer unlimited access to healthcare professionals.
As of September 1st, 2024, myvirtualdoctor will be powered by Dialogue Health. For current students enrolled in myvirtualdoctor for the 2023-24 academic year, you will continue to have access to this service through your Telus Health account until August 31st, 2024. If you require access to your consultation history and documents with Telus Health after August 31st, please email help@vc.telushealth.com to request these files be sent to you.
Look for an email from Dialogue on September 1st to download the Dialogue Health app and create your new account!
myvirtualdoctor provides eligible students and their dependents 24/7 access to virtual health care through their smart phone, tablet or computer- anywhere in Canada!
Powered by Dialogue Health, students can consult with a medical professional to address their primary health care needs including:
Telemedicine platforms in Canada are not able to prescribe controlled substances including stimulants like ADHD medications, narcotics, opioids, benzodiazepines, cannabinoids, or barbiturates. If it is determined by a clinician that you require a medication not available through myvirtualdoctor, you will be assisted to find local healthcare services to receive the care you need.
All domestic, indigenous, government-sponsored and international students who meet the following criteria are automatically enrolled in the Virtual Health Care - myvirtualdoctor and do not need to apply for coverage.
Students who are members of the St. Francis Xavier University Students' Union and meet the following eligibility criteria are automatically assessed the the virtual health care fee on their tuition.
You are admitted to an eligible program at St Francis Xavier University; and
You reside in Canada and study in person or online; and
Review your student account statement and search for myvirtualdoctor Fee to confirm you are covered by the Virtual Health Care - mystudentplan.
Still unsure if you are eligible and enrolled? Contact the Benefits Plan Office at stfxplan@mystudentplan.ca before any applicable deadlines.
myvirtualdoctor can assist with:
Common colds - like stuffy noses and coughs
Fevers and chills
Headaches or migraines
Allergies - sneezing and itching
Skin issues - rashes, hives, or scrapes
Eye and ear problems - like pink eye or sinus trouble
Sexual health - contraception or infections
Prescription renewals
Don't wait until you're feeling unwell! Download the Dialogue Health app and set up your account within minutes.
Registering is easy and simple! Follow these straightforward steps to access services thoughtfully designed with you in mind.
To create your account, open Dialogue on your Internet browser or the app and click the Create your Account button.
To start the registration process, please provide a valid email address. You may use either your personal or school email.
Please follow the password guidelines. Once all the criteria are met and indicated by green checkmarks, you may proceed with the registration.
Dialogue will send a verification email to ensure that the entered email address is accessible to you.
Open your email inbox and search for a message from support@dialogue.co. To proceed, click on the Verify Email button within the email.
Read and provide your consent. Your privacy is our top priority.
Fill out the online form with your personal details to proceed with the registration. Your first name, last name, and date of birth must match what your school has on file.
Review the notes and mark each as read to finish the registration process.
Welcome! You have successfully completed the registration. Now, you can explore the services offered by Dialogue.
Watch the video with the steps to create your account. You can access myvirtualdoctor - Virtual Health Care through the Dialogue platform by creating an account on our website or app.
You can withdraw from myvirtualdoctor based on your personal choice by completing the opt-out application form before the deadline.
Need some help? Our team is ready to assit you in all your inquieres.
Your on-site Student Service Coordinator is available to assist you in:
Email us your inquiries about myvirtualdoctor at stfxplan@mystudentplan.ca or call us at 902-867-2495, Please include your student ID number when reaching out.
The Dialogue support team is ready to assist you in:
Email Dialogue your inquiries about myvirtualdoctor platform at support@dialogue.co or use the In-App live chat to get immediate support.
Discover more services provided by the St. Francis Xavier University Students' Union. Please ensure you verify your eligibility and enrollment status prior to accessing these services.
Provides supplementary health, dental additional insurance not covered by Provincial Health Care or Medical Travel Insurance.
Provides International students with coverage in the event of a medical emergency, to see a doctor or necessary hospital services.
Your Student Benefits Plan is just one of the essential services your student association offers to ensure students have affordable health and dental benefits and the support they need for equal opportunities to succeed.
Email: stfxplan@mystudentplan.ca Phone: 902-867-2495 Address: Room 403, 5555 Union Place. 4th Floor Bloomfield Centre. Antigonish, Nova Scotia B2G 2W5, CA
Monday to Friday from 9:00am to 8:00pm AST Phone: 1-877-746-5566